Effective January 1, 2016, AXA is increasing COI rates on a small block of Athena Life II policies that were issued between 2004 and 2008. Ages 70 and up, $1M face amounts and up. About 1,000 of 300,000 policies are effected.
- AXA has set up a special toll free number 888.994.1899 and a dedicated team in the Life Operations Center. This team is available to respond to questions from policyholders and financial professionals Monday through Friday from 8:00 am to 5:00 pm EST.
- Policyholders can call the special toll free number and request an inforce illustration.
- Financial professionals can also request illustrations via email at life-service@axa.us.com. Financial professionals can run illustrations reflecting the impact starting Spetember 28, 2015.